Welcome to Joy’s Knowledge Base!

If you know what you’re looking for, please use the search feature on the top right. Otherwise, have a browse of our articles and guides, which should answer any of your burning questions. 🔥

If you can't find what you're looking for, please use the chat feature in both the Case Management System or the Marketplace, or send our support team a message on [email protected].

This Knowledge base is based on legacy products and is being phased out over the coming years. Please see this link to our new Knowledge base.

Copy of Untitled.png


Support for Practice Managers & IT teams setting up Joy

For Social Prescribers, Health Coaches or any Case Management system users

Support for Community Organisations

Support for GPs and Practice staff

Support for Care professionals

Support for Patients and Service Users

Data Protection and Governance

Special other guides

Feedback