- Check your inbox for an email from [email protected] with the subject ‘Welcome to Joy’
- Select the ‘Claim my account’ button in the email
- Follow the steps provided to create your account!
Having trouble setting a password?
The ‘Claim your account’ button has most likely expired! To troubleshoot this:
- Head to https://case.thejoyapp.com/
- Select the ‘Log in’ button in the top right
- Select ‘Forgot password’
- Follow the prompts provided
Haven’t received a ‘Welcome to Joy’ email?
- Contact us at [email protected]